The Evaluation of Reasons for Re-admission to Family Physicians and Emergency Services and the Factors Affecting Satisfaction


SÖNMEZ E. , GÜLEN B. , Celik H. I.

BEZMIALEM SCIENCE, cilt.7, ss.138-144, 2019 (ESCI İndekslerine Giren Dergi)

  • Cilt numarası: 7 Konu: 2
  • Basım Tarihi: 2019
  • Doi Numarası: 10.14235/bas.galenos.2017.1800
  • Dergi Adı: BEZMIALEM SCIENCE
  • Sayfa Sayısı: ss.138-144

Özet

Objective: Patient satisfaction is an important indicator for measuring the quality of health care services. The quality of health care service is also closely associated with hospital admissions. In this study, patient satisfaction and health care system quality in emergency department (ED) and primary health care (PHC) department were evaluated and its correlation with recurrent admissions was investigated.