The Evaluation of Reasons for Re-admission to Family Physicians and Emergency Services and the Factors Affecting Satisfaction

SÖNMEZ E. , GÜLEN B. , Celik H. I.

BEZMIALEM SCIENCE, vol.7, no.2, pp.138-144, 2019 (Journal Indexed in ESCI) identifier

  • Publication Type: Article / Article
  • Volume: 7 Issue: 2
  • Publication Date: 2019
  • Doi Number: 10.14235/bas.galenos.2017.1800
  • Title of Journal : BEZMIALEM SCIENCE
  • Page Numbers: pp.138-144


Objective: Patient satisfaction is an important indicator for measuring the quality of health care services. The quality of health care service is also closely associated with hospital admissions. In this study, patient satisfaction and health care system quality in emergency department (ED) and primary health care (PHC) department were evaluated and its correlation with recurrent admissions was investigated.