A Positive Technology Approach for Improving Health Service Quality: Wearable Technologies

Akbaş M., Toker K.

in: Handbook of Research on Quality and Competitiveness in the Healthcare Services Sector, Ulaş Akküçük, Editor, IGI Global, Pennsylvania, pp.282-303, 2023

  • Publication Type: Book Chapter / Chapter Research Book
  • Publication Date: 2023
  • Publisher: IGI Global
  • City: Pennsylvania
  • Page Numbers: pp.282-303
  • Editors: Ulaş Akküçük, Editor
  • Bezmialem Vakıf University Affiliated: Yes


Digitalization is revolutionary for the health sector, which has recently struggled with problems such as increased health expenditures, quality, and access to services. Wearable technology and other digital processes called positive technology are becoming a regular part of the system in ensuring sustainability in health. Positive technologies have tremendous importance in many countries in times of crisis, such as the Covid-19 pandemic period, in the treatment process of the patient, in ensuring their adaptation to the health service provided, and therefore in improving the quality of health services and health outcomes. In this context, this chapter reveals the current status of positive technologies in the health field. For this, the contribution of these technologies to the quality of health services and the competitive process of health organizations was studied by researching the current literature, industry reports, and news. In this direction, our chapter aims to provide practitioners, researchers, and society with new insights and understandings of wearable technology.